Refund policy

Return Policy

You can start a return or exchange here.

If something doesn’t work out quite right for you, you may return eligible items within 21 days of receiving your order. Returns are issued as online store credit or an exchange only; no refunds will be granted.

Purchasers who opted in for Checkout+ will have free return shipping. Purchasers who opted out are responsible for all return shipping fees.

To qualify for a return, items must be unwashed, unworn, free of perfumes and smoke, and have all original tags attached. Items showing signs of wear, washing, stains, or odors are not eligible for store credit or exchange.

All sales are final on sale merchandise, jewelry, and holiday related items.

If a returned item is deemed unsuitable for return, Sister Babyz reserves the right to refuse the return.